How does the Probefix service work
All probes sent to us are carefully evaluated before repair, we test to confirm the extent of damage in a number of ways including utilising FirstCall. Once we are confident a repair is possible you are informed of cost and expected turn around time. Repaired probes under go function testing and are electrically safety tested before being returned
Our average turn round is six working days from receipt of your order. Complex repairs can be longer such as TOE repairs and lens replacement. In these cases we can often provide a probe for a small fee for the duration of the repair. 1*